Score from 149 reviews
- RUA PEDRO LUIZ DE OLIVEIRA ,50, 95680-000 Canela,
Brazil - 
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Highlights
Entirely smoke-free property
Daily room cleaning service
Airport shuttle service
Complimentary guest parking
Comfortable family rooms
Air-conditioned public areas and rooms
Entirely smoke-free propertyDaily room cleaning serviceAirport shuttle serviceComplimentary guest parkingComfortable family roomsAir-conditioned public areas and roomsPlease inform in advance of your expected arrival time. At Hotel Cozumel Sierra, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Cozumel Sierra, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Cozumel Sierra, all special requests are subject to availability and may incur additional charges.
Deluxe King Suite Description, photos, price, amenities
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- bedside socket,
- air conditioning,
- wardrobe/closet,
- heating,
- waste bin,
- seating area,
- non-feather pillow (synthetic)
- hairdryer,
- private bathroom,
- conditioner,
- bathtub,
- bathrobe,
- toilet paper,
- shower cap,
- shampoo,
- shower,
- toilet,
- complimentary toiletries,
- body soap,
- bathtub or shower,
- slippers
- cable tv channels,
- flat-screen tv,
- television (tv),
- pay-per-view channels,
- streaming services (e.g., netflix)
- bottled water,
- coffee machine,
- chocolates or cookies (charges may apply),
- minibar,
- tea and coffee making facilities,
- wine or champagne (charges may apply),
- wine glasses
- wake-up service,
- bed linen,
- key access,
- key card access,
- towels
- view,
- garden view,
- courtyard view
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- socket safety covers
- hand sanitiser (in room)
This suite has a cable TV, bathrobe and minibar. This room does not allow pets.
Room size:
Deluxe King Suite - 29 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Family Suite Description, photos, price, amenities
- baby cot/crib,
- sofa,
- seating area,
- air conditioning,
- fan,
- heating,
- sofa bed,
- bedside socket,
- wardrobe/closet,
- non-feather pillow (synthetic),
- waste bin,
- private entrance
- hairdryer,
- private bathroom,
- conditioner,
- body soap,
- toilet paper,
- shower cap,
- shower,
- toilet,
- shampoo
- streaming services (e.g., netflix),
- cable tv channels,
- television (tv),
- flat-screen tv
- minibar,
- electric kettle,
- microwave,
- bottled water,
- wine glasses,
- chocolates or cookies (charges may apply),
- wine or champagne (charges may apply),
- tea and coffee making facilities
- bed linen,
- wake-up service,
- towels
- view,
- garden view
- lift access (to room),
- entire unit wheelchair accessible,
- toilet with grab rails,
- ground floor unit
- socket safety covers
- hand sanitiser (in room)
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite has a minibar, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit is furnished with 3 beds.
Room size:
Family Suite - 42 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 3
Family Suite Description, photos, price, amenities
- private bathroom
The unit is furnished with 2 beds.
Room size:
Family Suite - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 3
Family Suite Description, photos, price, amenities
- sofa bed
- private bathroom
The unit provides 2 beds.
Room size:
Family Suite - 29 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 3
King Suite with Balcony Description, photos, price, amenities
- baby cot/crib,
- seating area,
- bedside socket,
- wardrobe/closet,
- sofa bed,
- non-feather pillow (synthetic),
- waste bin,
- sofa,
- air conditioning,
- heating
- conditioner,
- shower,
- toilet paper,
- shampoo,
- private bathroom,
- hairdryer,
- body soap,
- shower cap,
- toilet
- flat-screen tv,
- cable tv channels,
- streaming services (e.g., netflix),
- television (tv)
- outdoor dining area (on balcony/patio),
- bottled water,
- minibar,
- wine or champagne (charges may apply),
- wine glasses,
- chocolates or cookies (charges may apply),
- outdoor furniture (on balcony/patio)
- wake-up service,
- key access,
- key card access,
- towels,
- bed linen
- balcony,
- courtyard view,
- view,
- garden view
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- socket safety covers
- hand sanitiser (in room)
This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. This suite has a minibar, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit is furnished with 3 beds.
Room size:
King Suite with Balcony - 36 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 3
Deluxe Suite with Spa Bath Description, photos, price, amenities
- air conditioning,
- waste bin,
- extra-long beds (over 2 metres),
- seating area,
- wardrobe/closet,
- private entrance,
- bedside socket,
- non-feather pillow (synthetic),
- sofa bed,
- heating,
- work desk
- bathtub,
- spa bath,
- shower cap,
- private bathroom,
- bathtub or shower,
- toilet paper,
- hairdryer,
- shampoo,
- conditioner,
- toilet,
- shower,
- bathrobe,
- body soap,
- slippers
- streaming services (e.g., netflix),
- cable tv channels,
- television (tv),
- flat-screen tv
- wine glasses,
- bottled water,
- coffee machine,
- tea and coffee making facilities,
- wine or champagne (charges may apply),
- chocolates or cookies (charges may apply),
- minibar
- wake-up service,
- bed linen,
- towels
- view,
- courtyard view,
- patio,
- garden view
- ground floor unit,
- lift access (to room),
- entire unit wheelchair accessible,
- toilet with grab rails
- socket safety covers
- hand sanitiser (in room)
This suite has a seating area, bathrobe and spa bath. This room does not allow pets.
Room size:
Deluxe Suite with Spa Bath - 50 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Superior Suite Description, photos, price, amenities
- bedside socket,
- air conditioning,
- waste bin,
- sofa bed,
- seating area,
- baby cot/crib,
- non-feather pillow (synthetic),
- heating
- shower cap,
- toilet,
- shower,
- toilet paper,
- conditioner,
- shampoo,
- hairdryer,
- body soap,
- private bathroom
- flat-screen tv,
- streaming services (e.g., netflix),
- cable tv channels,
- television (tv)
- bottled water,
- minibar,
- wine glasses,
- chocolates or cookies (charges may apply),
- wine or champagne (charges may apply),
- microwave
- bed linen,
- wake-up service,
- key card access,
- key access,
- towels
- garden view,
- quiet street view
- ground floor unit,
- entire unit wheelchair accessible,
- toilet with grab rails,
- lift access (to room)
- socket safety covers
- hand sanitiser (in room)
This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite has a minibar, flat-screen TV with streaming services, garden views, as well as wine/champagne for guests. The unit is furnished with 3 beds.
Room size:
Superior Suite - 32 m2
Bedroom 1 – Sofa bed, Large bed (King size)
Max persons: 3
Queen Suite Description, photos, price, amenities
- private bathroom
The unit is equipped with 1 bed.
Room size:
Queen Suite - 29 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
King Suite Description, photos, price, amenities
- private bathroom
The unit is equipped with 1 bed.
Room size:
King Suite - 29 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Hotel Cozumel Sierra
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- King Suite with Balcony
- Deluxe King Suite
- Family Suite
- Deluxe Suite with Spa Bath
- Superior Suite
- Queen Suite
- King Suite
- Family Suite
- Family Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
hiking trails accessible, pop-up art exhibitions, organized pub crawls, hotel movie nights, guided walking tours, special themed dinners, bar happy hour, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
breakfast served in room, special dietary menus (on request), grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
massage therapies, spa relaxation lounge, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, invigorating head massage, soothing hand massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
baggage hold, guest concierge services, individual check-in/check-out
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot, communal outdoor fireplace
Family & entertainment
secure indoor play zone, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 18:30 hours
Check-outFrom 10:00 Until 12:00 hours
Children and extra bedsChildren from 1 to 6 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Deluxe King Suite
- Family Suite
- King Suite with Balcony
- Deluxe Suite with Spa Bath
- Superior Suite
- Queen Suite
- King Suite
